How I use Shift to separate daily work vs project work

Using Shift’s Spaces to organize different types of work has been a game changer for me. As Shift’s Customer Support Manager, I’ve got the daily ticket grind as well as several side projects on the go at any given time. 

To make sure my attention is focused where it should be, I separate my ticket work into a dedicated Space, all set up with the apps I need to respond to questions and feedback from users like you. 

Now, when I’m focused on ticket work, there’s nothing else to distract me, no unnecessary apps, no unnecessary tabs. 

Meanwhile, projects live in other Spaces, keeping me mentally organized.

You can check out my full interview explaining the choices behind my setup here.

And you can learn how to recreate my setup here.

Have you customized Shift to work for your flow yet?

Posted Jun 23, 2026, 2:18 PM UTC

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