Have you encountered something like this?

Hello! Me and my gf is booking for our moto taxi. She booked angkas and mine is Move it. However, yung Angkas nya na binook telling her na arrived na, pati sa app. But then, wala naman kaming nakitang Angkas or yung Plate Number nya sa pin location. Tapos after that nagtext yung rider na "Bakit po kayo nagcancel mam", pero hindi naman nagcancel gf ko. We are just waiting for him to arrive. Then pagtingin ulit namin sa app, nakalagay "Ride Complete" and dropped na yung passenger which is hindi naman. Kinuha lang yung pamasahe sa Gcash na 200+. After that hindi na macontact si Rider.

Question is: Ano po mas mainam na gawin? Should we report this sa lahat ng apps/support ni Angkas? Or kailangan pa maging trending if ipopost para pansinin ni Angkas 'to?