Issues with a request to cancel my auto insurance.

Hi guys,

I live in Ontario, recently purchased a new car. Before purchasing the vehicle I shopped around for insurance prices as my existing insurance was 1 month away from my annual renewal. I had 2 vehicles one in storage (engine is removed and lien fully paid) so it had fire and theft and on 13 kia optima I was replacing.

My existing provider quoted me 380$ I told them it was to much and I'd have to look elsewhere or not purchase my new vehicle. My agent (not broker) said hed speed to the under writing team and have everything reassesed to see if they had the pricing correct or if they could do better. A few hours later they called me back and offered me 240$ I told them to go ahead and put it through. They sent me my temp pink slips and I submitted it to the dealership and purchased the vehicle. A week later the policy shows up and they now were asking for 490$.

They added 8000km on my vehicle that was in storage ( i never requested the change) and charged me the original 380$ for my new 2023 kia stinger with 15000km annual on it. I called them back to clarify the pricing and they cited the discrepancy as an error in their system on the cost to repair the vehicle and it was indeed 380$. I asked them to atleast honor the 240$/m for the year they refused. I let them know id have to go to another provider as I had also recieved a quote at 255.

I set up the new policy with my new provider let my existing provider know and asked how this would work. Would I buy out my existing contract with just a month left for 206$ aside never approved the change on the stored vehicle or gave them the go ahead at 380$/m or would i oay a pro rated amount on the 3 days I had my new vehicle covered. The agent told me for the headaches they caused they'd scratch it off as flat rate on my original policy before the change and cancel my contract and I would pay nothing if that worked for me. I thanked them and said I appreciated that and thanked them.

A week later I recieve the notice of cancelation from.the 28th of may and a final charge of 93$ I called back for clarity on the charge as I had said I didnt ask for no charge I wanted clarification on how it would work and they offered to write it off and have me pay nothing. My agent said hed look into it.

A week goes by I hear nothing back and I call again. They are now telling me my cancelation is 496$ and that is their final position and non negotiable. I recieve the updated paper work and it seems afters I called for clarification on the 4th of June on the 93$ charge they REINSTATED my policy charged me 616$ to reinstate and are billing me 7500$ for the year snd renewed my policy. This was already after I recieved my cancelation notice from.the 28th of may... they then canceled the unapproved renewed policy at 707 monthly and charged me a short rate cancelation of 496$ I tried to call the agent and ask for the supervisor and honestly have never spoken to someone so smug and unprofessional in my life. None of this seems right and I so not thi k they can reinstate a canceled policy without my consent to then charge me more by canceling an even higher rate on the unapproved reinstatement.

Am I correct?

Appologies for the Novel theres more details but this is as condensed as I can make it. Its been 4 weeks of back and fourth with them.