How are you coaching leasing agents once they're on their own?

I feel like the biggest challenge isn't onboarding. It's what happens after. Once a new leasing agent starts giving tours on their own, it's hard to know where they need help unless you're there watching every interaction. We've been using Rilla to review some of those conversations and it's been interesting to see how much you miss when you're only looking at conversion numbers. Curious how everyone else is handling it. Are you relying on shadowing, mystery shops, call reviews or something else to help your team improve?