Has anyone made a deliberate decision to stop onboarding SMBs, even when it was hurting short-term revenue? What forced that decision?

Essentially the question. Founders who stopped going after small customers even when revenue was coming in, was there something specific that prompted that choice, or was it more like a natural progression? How did you go about moving ICPs or segments?

Posted Jun 26, 2026, 8:56 PM UTC

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