Roblox Gamepass HELP

hello just wanted to ask! so I wanted to transfer ROBU. through gamepass and explore bcs 3rd party is no longer available and ROBLOX limited accessibility to purchasing gamepass to limited AGES.

can someone help me bcs BOTH ACCOUNTS ARE 13+ or 16+

✅ I made a GAMEPASS
✅ answered ALL “no” in the maturity questionnaire, ✅submitted and already made the place public.

Why is my game and gamepass still not accessible by the other account??