Trying to recover email addresses with correct phone number and name returns "something went wrong" message
Anyone has an idea why would that happen? I have a couple of different Google accounts associated with the same phone number. One of them was opened when I registered to some service and preferred to use a different email address and name.
As things go, I needed to access that Gmail again but forgot the exact address. I eventually recalled it on my own (and also managed to reset the password once I had the correct address), but for some reason Google would not recover my address even though I gave it the correct details.
If I give it the exact full name used for that specific account, after verifying my number it returns that error message. Actually, it does the same even if I try recovering my other addresses (under my real name, with the same phone number).
It used to work fine, so what might have gone wrong now? Thanks.
Posted Jun 27, 2026, 7:19 AM UTC