Started as an Associate Customer Support after M.Com. Can I switch back to accounting/finance later?

Career

Hi everyone,

I recently completed my M.Com and have accepted a job as an Associate Customer Support because I wanted to start my career and gain work experience.

However, my educational background is in Commerce (Finance, Accounts, and Taxation), and my long-term goal is to work in accounting, finance, banking, or a related commerce field.

I wanted to ask:

  • Has anyone here made a similar switch from customer support to accounting or finance?
  • Will 1–2 years of customer support experience make it difficult to get an accountant or finance role later?
  • What skills or certifications should I work on while I'm in this job to improve my chances of switching?
  • Would recruiters consider me for commerce-related roles even though my first job was in customer support?

I'd really appreciate hearing from anyone who has been in a similar situation or has experience hiring for these roles.

Thank you! myquals

Posted Jun 27, 2026, 7:29 AM UTC

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