Salary sent to wrong bank account and recipient not cooperating

Hi guys.

Refer my previous here

To give a short summary I miss typed last 2 digits of my salary account no in my org internal portal later which was also approved by my bank i.e. ICICI bank. My first salary transaction went through as the wrong entered account number was valid and the person resides in Maharashtra.

June 1 : raised complaint to ICICI Bank regarding this, they put lein on the recepient account and promised to follow up and get the funds back.

But before the lein was put the recepient transfered the entire funds to non icici bank.

Receipient picked up bank officials call and agreed to park the amount in his bank account and provide him couple of days.

1 week went by he did not park the money, later he stopped responding to the calls as well.

The complaint was sent to his nearest ICICI bank and officials over there called him and confronted him that the money belongs to someone else you have to park the amount in your account, to again which he said provide me couple of days. Later stopped responding to their calls either.

He has not updated his residence address properly in the bank, its very vague and bank is asking how do I send some official where there's no exact address of his.

After speaking with brank manager she agreed to send some people to find his residence as his pin code and bank's pin ode is same and try to check if he's not there atleast speak to someone who knows his whereabouts.

It's been 27 days since I filed this complaint and I don't see any improvement. I had a word with my home branch deputy manager as well even she said that the recepient is not responding.

I asked if I can file a police complaint regarding this, but bank said as this is not a fraud or cyber crime, police may not file a complaint.

I'm feeling helpless and want to understand what further steps I can take in order to secure my funds.

I have the account no and name of the person but what do I do with that information?

Can I file a complaint on ombudsman regarding this?

Posted Jun 27, 2026, 10:36 AM UTC

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