please help!!!!

so i was just playing rivals when i was suddenly logged out. I didnt even get banned just logged out. Like just out of nowhere. I dont remember my password and when i try the forgot password thing it just doesnt send me the 6 digit thing. like i used the same gmail for roblox support's6 digit otp and it sent me that. please help me. Btw my username is astrocactus_29340