Am i just meant to be a QP player? i'm just clueless

Replay codes

Esperanza: RZGDZS

Antarctic: TQEB03

Route 66: W1EAW6

Battletag / in-game username: ihopness

Hero(es) played: Juno, Kiriko, Baptiste, Ana

Skill tier / rank: Gold 1-2

PC or console: PC

Description of the match / things you want reviewed:

Just my general gameplay because I'm just totally clueless on what I should be doing every game. I do know I'm the only common denominator and 100% to blame, and some my teammates felt the same way towards me. Not sure if i should be pocketing more or be more aggressive or what. Do i just need more QP hours to get the basics or should I just stick to QP permanently? codes were my last 3 "ok" games in 10 losses.

Thanks in advance for any feedback!