Problem with LRG.

So I’ve had an account with limited run games for years. I have three active orders open with them. I don’t have access to the email address that I had and have been using since I signed up with LRG.

I tried to sign into their website and it wants to send a code to the email that I no longer have access to, so I open a ticket with them. Some man named Connor, assuming it’s not AI, tells me I need to give certain information , one of which is the date I first placed an order with them. I told him I couldn’t give that information because I can’t sign into my account to view the history of my orders. Now they won’t even reach back out to me.

What should I do? They have over $150 of my money in games that have not shipped out yet. All I need is an email so I can login and they are acting like it’s rocket science.

Anyone else have issues with them like this? Is there customer service really this shitty?