“Bluetooth version no longer supported” message when trying to setup CarPlay on new M340i

Just picked up a brand new M340i today. As soon as one of the associates at the dealership was setting it up with me, we had issues getting CarPlay to work. Every single time, I get the error message saying “Bluetooth version no longer compatible”

He tried everything he could, and when I got home I tried to do a soft reboot, a hard reboot, and even factory resetting everything on the car and clearing my phone’s connections multiple times. Feel like I’ve exhausted everything

Is there a potential fix for this I’m missing? I fear at this point it’s a hardware issue, and would rather avoid a trip to the dealer if I can

2026 BMW M340i G20 on latest drive 03/2026.30
iPhone 17 Pro Max on iOS 26.6