New PS Portal unable to connect to ps5

Got my Portal!

So i got ps portal couple of months back. Finally tried setting up yesterday but still unable to connect to my ps5.

What i have tried so far

  1. airplane mode on and then connect after few seconds
  2. restart modem
  3. restore default settings on ps5
  4. reset ps portal
  5. restarts done 3 times, psn account signed in correctly on both

Ps5 is already connected to modem via ethernet
Remote play and power settings are already enabled.

Not sure what i should do next as i cant even return this now. Appreciate any help on this

Posted Jul 3, 2026, 6:15 PM UTC

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