r/Advice•
No_Dot_9438

Subscription cancellation scam

I'm sorry if this is the wrong subreddit, please refer me to the right one if this has to be taken down.

I'm having problems with 2 apps: Capcut and Picsart

I subscribed to Picsart for the 3-day trial and tried to cancel the same day. I couldn't because when I tried to cancel my subscription, it would bring me to the Subscriptions page in Playstore. I sent a review and an email, it would just refer me to the article that I already read. I emailed again saying that their article didn't help. No response.

I didn't have any money at the moment so I wasn't billed. But then I got some money transferred to my account to pay for our bills this month. Now I can't pay for the bills due to the app charging me for a subscription I tried to cancel.

The same thing with capcut now that I'm going through apps with "Free trials" that make it impossible to cancel before the free trial ends.

Any advice?

Posted Jul 3, 2026, 6:24 PM UTC

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