Should I bother with warranty? I hear it's a nightmare

I have an L20 Ultra that isn't dispensing any liquid when mopping. It only remains wet for a brief window as per the base soaking the mops. I am based out of Toronto, Canada.

Dreame indicated it is under warranty and are willing to repair. But i googled repair experiences and oh boy... It seems like a nightmarish hellscape dealing with this company's after sales.

There are several specific accounts in Canada in particular and they all seem horrifying.

I am genuinely concerned that I will have a further bricked/ damaged device returned to me.