The companies that win aren't always the ones with the best ideas. They're usually the ones that listen the best.

The more startups I study, the more I notice one pattern.

Companies rarely fail because customers don't tell them what's wrong.

Customers are constantly telling them.

On Reddit.

On GitHub.

In reviews.

Support tickets.

Discord.

X.

The problem is that the feedback is scattered.

One person asks for dark mode.

Another reports the same bug three months later.

Someone else switches to a competitor for exactly the same reason.

Individually, those conversations don't seem important.

Collectively, they're your product roadmap.

That's probably why companies like Amazon, Netflix, and LEGO invest so heavily in understanding customer feedback. They don't implement every suggestion, but they look for patterns instead of isolated opinions.

I think that's the real value of listening.

It's not about making every customer happy.

It's about identifying the problems that keep showing up and solving the ones that matter most.

That's actually why I built Aveq.

I got tired of manually reading Reddit threads and GitHub issues, so I built something that groups similar discussions together and surfaces recurring bugs, feature requests, and customer pain points automatically.

We're currently in beta, so it's completely free for product teams and startups to use.

If you're building a product, I'd genuinely love for you to try it with your own company and tell me where it falls short.

The goal isn't to replace customer conversations.

It's to make listening a little easier.

👉 https://aveq.in

I'd love to hear how you currently collect customer feedback. Is it mostly support tickets, customer interviews, Reddit, or something else?