First time using ZED tickets.

Hi everyone,

My company has recently started offering us ZED tickets after signing agreements with BA, Finnair, and a few other airlines.

Since this is my first time using ZED tickets, I have some questions:

Is it possible to end up not flying at all if flights are full, even after trying multiple departures? Or, if you don’t get a seat on one flight, do you get any kind of priority on the next one?

For example, let’s say I want to travel to Japan via Helsinki. Imagine I manage to get on the MAD–HEL flight because demand is not too high, but then I get bumped from the HEL–HND flight because it’s full. Is it possible to keep getting bumped from every subsequent HEL–HND flight and ultimately not make the trip at all?

I’d really appreciate hearing about your experiences.