Oh oh oh, you have no idea how much I love this printer. It never failed once. 

But, me being a tiny little bit curious decided to install the CoPrint mod for the creality k1 se because I thought that multicolor would be nice. Boy was i wrong. 

The printer didn't even move or work so i instead just now left it chilling in my office for like 7 months and now i picked it back up and after removing all coprint related stuff, im trying to do my plugs for it in and it doesnt work. attached a video for it. the 2 plugs coming out of the hotend just do not work at all and cannot connect into the port. they are the right plugs for the right ports, are in the correct orientation, and there is nothing wrong with the pins or the plugs. 

Also, because of that error it puts me in a loop as i mention below. if anybody knows how to bypass this somehow, I would love that because I remember doing a bypass without fixing the printer once on this on a previous clean wipe with the same mod and printer. 

Btw, for the plugs, you don't use any bit of the stock creality toolhead for the coprint one, so it's all normal and untampered with. 

I need help any suggestions would be awesome. 

Also, for some reason it's on the factory reset screen and just does not work. it shows me lists of languages and it puts me in a loop which I will also attach a video of.   
need help please send some, grateful for any. tyyy

Creality K1 SE Repair