Needlessly complicated and confusing process to passport surrender

For any of you living in Europe/The Netherlands, I'd really appreciate a simplified process explanation. Outdated automated voice messages still mentioning VFS, despite the complete stop at outsourcing (or did I read that wrong) and reading earlier posts suggest how evil VFS is, I am so glad I don't have to deal with them. Someone tell the Embassy that this whole process could be very smooth if they tried even 10% harder. Problem is, the top officials never have to go through these processes, as they get everything handed out to them. All it would take in this hierarchal bureaucratic system is an order from someone at the top. But naah, who cares?

• First, after filling up the online application, we are supposed to upload documents. The checklist says, "It is mandatory to upload the Photo, signature and relevant documents on Passport seva portal by the applicant". What do they mean by relevant? Relevant is subjective, and apparently it is too much work to write the name of all the documents clearly. Anyway, do the document that are supposed to be uploaded online should be self-attested also? Or just uploading the scanned copies is sufficient?

I also genuinely hope that the checklist available online is up to date and the photo size is 35mmx45mm and not 2x2 inch.

• I am a bit confused in the next step. The Embassy website suggests taking a printout of the checklist and the complete documentation per the checklist. This means that we also have to send them physical copies of the documents that we uploaded online? I am sure there must be a reason to do double the work, but I cannot figure out any.
• I am assuming every document that is uploaded online, must be self-attested for their physical counterpart as well, is that correct?
• The step v of the process that goes: Book prepaid airway bill with DHL Express courier service in the Netherlands for receiving processed documents. This should be submitted along with an A4 size self-addressed envelope. This guide from the Indian Embassy explains how to book courier via DHL Express Netherlands and asks to write the sender details as Embassy of India. What it forgets is that there is First Name and Last Name required as per this image below. How did you guys deal with it.

If I understand correctly, this above step facilitates a label print that we carry with us along with an A4 envelope that contains our documents at the appointment, they will keep everything then send the documents back to us using that prepaid courier service things. Is that correct?

But then the address in the guide differs from the address where the consular services take place. I am answering my own question at this point, but I am assuming my documents will go to a different premise and send it from there, but my appointment takes place at a different premise.

Screenshot from \"enter details\" page of DHL express courier

Have I understood the process in all its glory as accurate as possible? Can someone from the Netherlands confirm or deny, also about the list of documents needed for the successful upload and physical copies?

Thanks in advance.