I work remotely for a company that requires me to use Cisco VPN, and I will soon move to a new role that will use the MAX CXone integrated softphone for making calls.

My setup is:

\- My company laptop is connected via Ethernet to my personal GL.iNet travel router.

\- The GL.iNet router is connected to my personal VPN.

\- On top of that, I also connect to my company's required Cisco VPN on the laptop.

When I run a speed test on my company laptop while connected to both VPNs, I get:

\- Download: 20.32 Mbps

\- Upload: 0.00 Mbps

However, when I run a speed test on my personal computer (also hardwired to the GL.iNet router, but not connected to the Cisco VPN), I get:

\- Download: 26.46 Mbps

\- Upload: 21.45 Mbps

I am required to use my company's Cisco VPN, and I also must continue using my personal VPN. My employer cannot know about my personal VPN (I am a stealth worker), so changing that setup isn't an option.

My question is: Will the MAX CXone integrated softphone still work if the speed test on the company laptop reports 0.00 Mbps upload?

I've read that speed tests can report an incorrect upload speed when traffic is going through multiple VPNs, and that the upload isn't actually zero. For additional context, Microsoft Teams calls on the same company laptop work perfectly—people hear me clearly with no delay.

Has anyone used MAX CXone or dealt with a similar double-VPN setup? Did it cause any issues with voice calls? 

I am a stealth worker, so contacting my company's IT for this issue isn't an option. I haven't tried to make a call yet as I haven't begun my new role, I am trying to get ahead of the problem and fix it if it will be an issue. I would appreciate any advice as I'm completely lost with this! 

Will MAX CXone Work If My Speed Test Shows 0.00 Mbps Upload?