[Feedback wanted] Auto SMS review request when a QuickBooks invoice is marked paid

Small business owner here (disclosure: I helped build this, not just user). Asking customers for reviews in person always felt awkward and inconsistent, so we built a tool that connects to QuickBooks Online and fires a customizable SMS asking for a review once an invoice is marked paid.

Early testers like it, but before we go further I want honest input from people who actually live in QuickBooks daily.

• Is "invoice paid" the right trigger, or would job/project completion make more sense for your business?
• Do you mostly get invoices paid through QBO (QB Payments), or do a lot get marked paid manually after a check/cash/external payment?
• Would you actually enable something like this, or is there a reason you wouldn't?

Not trying to pitch anything. I genuinely want to know whether this solves a real problem or if there's an obvious flaw I'm missing. Happy to answer questions or hear any criticism.

https://preview.redd.it/1sdux9q4aobh1.png?width=2456&format=png&auto=webp&s=858dbd98acba789d4983abb22f5d30de6b64d0fb