Can anybody help me with PCC on passport website

I have been attempting to apply for my PCC for the past few days but am encountering the following issues:

When I enter my passport number and date of birth, the system requests an OTP via both mobile and email. While I successfully receive the OTP on my mobile, I am not receiving it on my email.

If I select the "skip for now" option, the system automatically assigns me to the Passport Office in Ahmedabad. However, I currently reside in Pune and need to be routed to the correct local office.