r/tutanota•
DKDCLMA

Tuta's Linux desktop app isn't opening

support

This happened some weeks ago, but I've been using the web and android client because I didn't had time to troubleshoot. Now I'm trying to get the desktop working again, but I'm not having any success. This is the error message:

Could not decrypt local data using secret storage. Please see the FAQ at https:/tuta.com/faq/#secretstorage.

I've tried installing GNOME Seahorse as recommended, but it didn't change anything. I've also tried resetting the .config/tutanota-desktop folder, but that also doesn't work. Is there any way to reset the app config to create another entry in the default wallet service or similar workaround?

OS: CachyOS x86_64 Kernel: Linux 7.1.2-2-cachyos DE: KDE Plasma 6.7.1 WM: KWin (Wayland)

Posted Jul 8, 2026, 11:58 AM UTC

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