Losing clients because we don’t offer social media?

Question

We’re a three-person agency focused on PPC, SEO, and content strategy, and we’re not looking to expand the team. But we keep running into the same wall: prospects ask about social media management, and the moment we say we don’t offer it, you can feel their interest cool. Some walk away entirely.

So the question is: do we add social media to stay competitive, or is there still a place for agencies that stay focused and specialize?

Posted Jul 8, 2026, 12:01 PM UTC

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