How can I follow up my CPL application?

Hello, I’m an incoming international transferee student this Spring session. I originally applied to study and submit my CPL using an agent in Feb 2026 but they later shortly withdrew from my application.

Long story short, there were multiple email exchanges with my admissions officer on my CoE and CPL. It was only after I have pushed that my intake is starting in a few weeks did the school provide me with my CoE. With this, I was able to create a student account and resubmit my CPL through the portal.

I’ve resigned that I might have to retake these subjects due to the delay on my CPL and have enrolled in these subjects again. But it states on the website, granted CPL subjects during the term can be withdrawn from. Since assessment takes around 5 weeks, how will that affect my enrolment? I am required to study a minimum load of 40 units and cannot preemptively enrol in other subjects.

Does anyone have experience with this? How can I possibly follow up my CPL application as I’ve been waiting for my results for months now? Will emailing the school I’m in help? Should I contact enrollment for help?