Sent Final Repair Notice

unfortunately, my car has now been out of service for 45 days and counting. It has been sitting at the dealer waiting on a repair with no clear ETA.

I’ve reached out to Volvo corporate three times, twice through online tickets and once by phone. They still haven’t assigned me a case manager, and when I called, they couldn’t give me an ETA on when one would be assigned.

Today, I sent Volvo a final opportunity to repair letter by certified mail, as required under New Jersey Lemon Law before taking the next step.

Honestly, I wish Volvo would simply respond and work toward a resolution so I didn’t have to go this route. I love the brand and really wanted the EX90 to work out, but 45+ days out of service with no clear path forward is tough to justify.