Whitby Toyota Service center that bad?

I bought a vehicle at the Clarington Toyota dealership. i have the option to get my first complimentary service at the Whitby Toyota, but their reviews are bad. Is it worth it to going to my original dealership for the first complimentary service?

I’ve already booked an appointment at Whitby but when I called to inquire what is covered under the complimentary service the employee said there is no complimentary service offered and he will have to talk to sales team to see what was offered. After some back and forth, he let me know what was covered (tire rotation, fluid check/top up) .

I’m not sure if I’m letting their google reviews (3.8 stars) cloud my judgement. Is there any