Legal Advice Needed - Renting Rights in Manchester - 15th Floor Flat with no working lifts

Hiya guys,

Was wondering if anyone could provide some advice, I moved into an apartment in town around April upon moving in 1/2 lifts for the block was out of action.

Woken up today and the 2nd is gone it broke last night (July 10th).

I privately rent and the building management is managed by another company not my landlord. Concierge know nothing, can’t get a hold of my landlord/estate agent as their offices are closed/going through to voicemail.

I’ve emailed them letting them know and put something in writing and also CC’d the property management, but I’m wondering what next steps I can or should take.

Would appreciate any advice, thanks a lot.