Complete Silence: Realme EU Support

I have been sending emails to Realme EU and Spain technical support for weeks now, and none of them have been acknowledged or responded to.

Sadly this seems to be exactly the same as is being reported by OnePlus users in Europe, with people even bringing their cases to the European Commission because they're simply being ignored by the support team. See https://m.gsmarena.com/could\_this\_be\_the\_end\_of\_oneplus\_eu\_customers\_are\_facing\_warranty\_issues-amp-73586.php

My suspicion is this reflects OnePlus and Realme ceasing operations in these areas, but doing so in the most irresponsible and brand-destroying way.

Thoughts?