Crew Upgrades Over Customers?
Does anyone have any idea what the AA policy is on crew in transit receiving upgrades. I recently had a long flight and was high on the upgrade list. Right before boarding I was bumped down the list. For whatever reason I happened to notice the seat assignments of the two people upgraded. When we boarded I realized that both were AA employees in uniform.
I never used to see this and now I feel like it’s increasingly common. Good for them, but upgrades are a significant reason I stick to one airline. Seems like they should be reserved for paying customers.
Posted Jul 11, 2026, 1:33 PM UTC
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