FBI check using Identogo in Colorado

I went through the FBI portal and got an Identity History Summary request, took it to the post office, submitted fingerprints and they were rejected. I was told I would need to start the process over again ($68 a try).

I live in CO and there is a vendor (Identogo) that one can use to get an FBI check and I thought I might try using that method because the people taking the prints probably have more experience. But I'm not sure the FBI check they provide is suitable for Slovak CBD. Does anyone know if the FBI check through Identogo will work for my application?

Thank you.