C5 and Internet/App Issues

HI all,

I bought a 77 inch C5 from Costco back in April.

I notice that every now and then when I power the TV on even though the TV shows me that it is connected to the internet when I open an app to stream such as DirecTV Stream or even YouTube the app doesn't load.

In terms of a fix I believe a power reset would do the trick, correct?

Also, is this common or do I need to start making calls to Costco/LG?