Had a client this week read my advice, run it through ChatGPT, and come back with "but ChatGPT said..." It wasn't the first time this month.

Had a client this week read my advice, run it through ChatGPT, and come back with "but ChatGPT said..." It wasn't the first time this month.

It's a strange spot to be in. I'm no longer explaining the law to someone who doesn't know it. I'm arguing with a chatbot, through a client who's paying me by the hour to lose to it. And the thing is confidently wrong in a way that somehow sounds more authoritative than a real answer.

So genuinely, how are the rest of you handling this? Do you re-explain and push back? Charge for the extra time? Have a standard line for "ChatGPT said X"? Has anyone found a way to shut it down without making the client feel dumb?

And on the fee side too, I've started getting clients who negotiate my rates with obviously AI-drafted emails citing "industry standard." Curious if that's happening to you as well.

Feels like the job quietly added a task nobody trained us for: managing your client's chatbot.