Snackpilot sending invoice

Unfortunately, we have not yet received the complete payment for invoice IN-SP-15005403 from 18.06.2026. For this reason, we hereby remind you. We ask you to pay the outstanding amount with the next 10 days.

If this payment deadline elapses without the full amount being credited to our account, we reserve the right to take further steps against you and, if necessary, to pass the claim on to a debt collection company for enforcement purposes. Any costs or fees incurred will be borne by you. If you have made full payment in the meantime, we ask you to consider this letter as irrelevant.

I've ordered a box of this once almost 2 years ago, and they didn't have my first and last name stated correctly so I was unable to even pick up the packages, the invoice doesn't have my first name listed correctly either.

I didn't receive any invoice on June 18th as the email claims and after I replied to them they've sent a couple of dates on which they've sent me payment reminders, but again I've received none of them, apart from one almost exactly as year ago in which it stated if I don't update my card details for them to process payment they'll cancel my subscription

I'm just wondering can they actually pursue legal action for this, or is this just a "spam" email in which they hope a percentage of people just pay the invoice no questions asked

Location: Croatia