DVLA mistake causing lost earnings. [England]

I recently had my one year medical license review and whilst everything was alright from a health perspective and the license was granted for three years, they messed up and didn’t add my HGV (Cat C+E) entitlement back on.

Despite them admitting it was their mistake I was told I was the one who had to fill out and send a D2 form to have them added bac. Unfair but whatever, I know you need to just play the game sometimes. However here we are just over three weeks later with no license and no ability to work.

I’m work via agency so it’s not like “my” company can just put us in yard duties.

I’ve filed an official complaint but what I want to know is if there is any way or chance of recovering the lost earnings which currently would be around £1800 (plus whatever future losses there may be depending on how long it takes to resolve the issue).

It’s started to have quite a financial impact with bills starting to pile up. It seems quite unreasonable that they can mess up — yes I understand mistakes happen — but then to drag their feet and put the responsibility on others to rectify the situation, particularly when people’s livelihoods are at stake.