gong review - changed how we sell but man its expensive
I've been on Gong for about 8 months now and the conversation intelligence is insane. Our close rate jumped by like 9 points just from coaching based on what Gong surfaces. The AI picks up on stuff I never would have caught - like how often reps interrupt prospects or when they lose deals after mentioning price too early.
The trackers and deal insights are solid too. Love being able to search across all our calls for specific competitor mentions or objections. Helps our enablement team build better battlecards.
But man... $12k minimum annual contract? And that's just for 3 seats. We're a 15 person sales team and it would cost us roughly 60k a year to get everyone on it. CFO almost had a heart attack.
We've been testing Chorus which is similar but still pricey. Also looked at Fireflies and Fathom for just transcription. For the data enrichment side we use Prospeo since Gong doesn't really help with finding new leads - just analyzing calls with existing ones.
Anyone using something cheaper that still gives decent call analytics? Even if it's not as fancy as Gong, I just need the basic stuff like talk time ratios and keyword tracking.
Posted Jul 13, 2026, 10:44 AM UTC