Got reply from Grab after reporting . What to do now? Is it enough punishment? Justice served?

This is an additional question to my previous question on link below

https://www.reddit.com/r/askSingapore/s/lngUTvuASs

Isnt Grab sg punishment below too lenient? I think he just got a warning.

Greetings from Grab.

Firstly, we'd like to extend our deepest apologies for the unpleasant experience you had during your recent ride. We sincerely regret any inconvenience caused. Your feedback is extremely valuable, and we thank you for bringing this to our attention.

At Grab, we always prioritize the comfort and safety of our passengers, and we don't take your concerns lightly.

In response, we have taken immediate action. The driver has been issued a warning, and a strike has been recorded in their profile. Additionally, this case will undergo a further review of the driver’s service standards, which may result in monetary adjustments being deducted from their account.

Please be assured that we will continue to monitor the situation closely and implement the necessary measures to prevent similar incidents in the future.