Not sure how Uber stays a thing in my region

In my region, Lyft pays a good deal better on average, calculates and displays an estimated hourly rate in the offer, allows you longer to decide on the offer, treats drivers better on added stops (adds a dollar plus wait time automatically instead of recalculating whole ride to least charitable thing possible), gets way more business more consistently, charges the customers less on average, only makes drivers wait 5 minutes all paid instead of making you wait 2 free minutes before even starting that timer, actually allows you to press "arrive at stop" to get wait time wheras Uber just puts a "confirm stop" slider and pays nothing while you sit there, AND on the few occasions I've had to change my documents, Lyft support has been dramatically faster, more human, and more helpful. Like, Uber in contrast just looks like the sleazy conartist trying to scam everybody. Not sure how this dynamic has persisted for so many years here. Is Uber not well funded in comparison?