Pixel 6a Battery Program Denying Claims Before Program Ended

I filed a claim for the Pixel 6a Battery Program right before the program ended last week on July 8, 2026. The form accepted my IMEI as valid for the program and I was able to go through and select one of the three options for the program. I selected the $100 cash payment option through Payoneer.

They assured me everything was fine with the claim last week. Over the following days, I proceeded to get emails from Google Support that they needed "more time to thoroughly investigate" and numerous emails about how they were trying to reach the dedicated support team to get the "selected support option approved".

Now they have informed me that they are unable to do anything as "process associated with that program is no longer available."

What should I do next? Did anyone else get the runaround by Google Support with this program and find the right support channel to get the claim approved?