Question on Reconnecting Gardyn 1.0 to Wifi

Hi All,

I am trying to reconnect my Gardyn 1.0 to my home wifi, but am running into some trouble. When trying to reboot the machine by turning it off, then on, then waiting five minutes before long pressing the silver button, it instead blinks after two minutes, then it doesn't respond after 5 minutes from the original attempt at rebooting. How can I get it to connect to the wifi? Customer service hasn't been of much help either bc all of their responses have been automated, and it's been a few days.