stars **1.0**

*"You raised your rates a ridiculous amount and the way your staff handled things when we closed out our unit was completely unethical and just plain rude."*

*- Brandon B  |  Overall Experience  (1/6/2025)*



* This was posted at the location of the [1st U-haul (10/24/2024)](https://www.uhaul.com/Orders/OrderDetails/?umovecid=591989055&mac=a3e1e6903849ae2ccba4d3a27d7d83c3ac6355bfc419c4cb60f4ea8476920089) used by Brandon Best which was 3wks before the [2nd U-haul (11/14/2024)](https://www.uhaul.com/Orders/OrderDetails/?umovecid=594395895&mac=8b70b934758e848045a510a6bc032baf9ed1445df99d6682ed2e87e8ac237fb2) used at the Salem store seen in Coffeezilla's video. 
* This review was then posted less than 2mo after the 2nd U-haul (at the 1st U-hauls location. Yes its confusing) . 
* ***You can*** [***find this comment yourself by using this link***](https://www.uhaul.com/Locations/Customer-reviews-for-Uhaul-Storage-AT-River-Road/700071/Trucks/?version=2) **then using** ***ctl+f*** **then typing** ***"Brandon B"***. I would recommend using *ctl+f* since the comment is over a year old and has 100+ comments before it.

I am not sure if anyone has found this before but its publicly available on the official U-haul website at the source I linked.

Brandon B. made an interesting comment on the U-haul website about his storage unit (1/6/2025)