Simplicity Confusion

Hi,

Just joined on Tuesday and during the process was asked to port or provide a recent bill. Uploaded the bill and that went fine and completed the process.

Oddly enough, my lines have a $40 activation fee when I was told there wouldn’t be one.

I do see a $15 promotion on each of my lines bringing them to $30 each - which is correct.

However, the rep told me 4K is included, it’s not. Was also told international is included it also isnt. So now i am debating being asked to be moved to MyPlan - is that still possible? Would I keep my switcher discount?

Thanks