Hi Brissy,

Off the back of yesterday's post about CellOPark being generally bad, it reminded me to share the update I received from the Office of the Australian Information Commissioner (OAIC) on the **29th May, 2026**. Screenshots attached.

I submitted the complaint on the **15th January 2025**, regarding the emails received from CellOPark about transitioning to OPark, their backtrack, and my concerns about my data security. Namely, that my personal and credit card details were present in the OPark app upon following the details in the email from CellOPark to sign in.

As part of the complaint to OAIC, I provided details of the timeline, situation, my concerns, and full emails from CellOPark and my responses to them, requesting confirmation that my data was safe (with evidence of this) and a proper explanation for the circumstances.

OAIC's email after almost 1.5 years essentially told me they didn't believe there was cause for them to investigate further as they didn't believe there had been a data breach, but said I was welcome to provide more information if I wanted them to continue investigating.

Look, I will admit that's where I called it. I cared enough to submit the complaint, but after 1.5 years, it's a lot of admin to re-find everything I would have needed to continue to dispute this.

Just wanted to share the update in case anyone else was interested or tried this avenue too.

Privatised parking with dodgy vendors sucks.

CellOPark/OPark debacle - OAIC response