TAFE NSW entry requirement confusion - need some guidance from anyone who knows the system

Been dealing with a few TAFE NSW enrolment issues this semester and wanted to see if anyone here has been through something similar or knows the system well enough to help.

Community Services Diploma - Ultimo

The TAFE website for this course (https://www.tafensw.edu.au/course-areas/community-and-youth-services/courses/diploma-of-community-services--CHC52025-01/offerings/CHC52025-01V01-26ULT-018) lists entry as either a Cert IV or minimum 6 months experience. Two separate bullet points, the word "or" between them. Applied on the basis of having 5-6 years of community work experience. Head teacher told me both requirements are actually mandatory, not alternative. They acknowledged it was a misadvertisement on their end but said nothing could be done about it.

IT Cyber Security Diploma - Meadowbank

Website for this one (https://www.tafensw.edu.au/course-areas/information-and-communication-technology/courses/diploma-of-information-technology-cyber-security-and-advanced-networking--ICT50220-19/offerings/ICT50220-19V02-26MBK-261) lists entry as either a Cert IV or current skills within the last 3 years evidenced by a resume. A TAFE live chat representative confirmed I could apply under the resume pathway. Submitted a full application including resume, employer reference letter, security incident report and supporting certifications. Got rejected anyway (the rejection happened for same course BUT 12 months period, although I didn't know but maybe I could have added my HSC + 3-5 extra documents that may have made my application more solid, which I realised later, I'll take accountability on that part). Not clear whether the resume pathway is genuinely assessed or whether the Cert IV is a hard requirement regardless of what the site says.

Fee Free question

I was originally enrolled in an IT diploma under the fee free scheme (different from above, but I was only enrolled, hadn't taken any classes, it was a mistake, because I wanted double diploma this semester so had to pick the right one for fee free according to my scheduling). I withdrew from it to apply for Community Services. The withdrawal form TAFE sent me turned out to be incorrect, but the withdrawal still processed. I have now lost that fee free spot. Has anyone successfully recovered fee free eligibility after a withdrawal, particularly where there were administrative issues on TAFE's end? The scheme page (https://www.tafensw.edu.au/fee-free) says eligibility is reassessed per application but I have been told spots are gone once a withdrawal is processed.

Related question on the IT diploma fees

If fee free is still somehow accessible for a second enrolment, does anyone know whether the IT Cyber Security diploma at Meadowbank ($4,060 listed on site) ever comes in lower through Smart and Skilled subsidies or any other reduction pathway? Trying to understand if that listed price is the floor or whether there are ways to bring it down.

If anyone from TAFE NSW is on here or knows someone who does enrolments, genuinely would appreciate any guidance on whether any of these situations have a path forward.