Disney + browser not working

Trying to watch stuff on Disney + on browser because my app has ads. I have done it for years and suddenly i don't turn my pc on for 2 weeks and it wont let me access it. It works on Firefox on my Mac but not on Windows. i have done almost everything has anyone got any ideas or if they had this issue on how they fixed it?

https://preview.redd.it/hein7xldjffh1.png?width=1230&format=png&auto=webp&s=82b494df807bae067e89e8605d96ab7524caf256