How to actually use your butler at Hotel Xcaret Mexico (most people barely scratch the surface)

First-timers get a butler and then barely use them. That's leaving the best part of the service on the table. What a good butler will handle if you just ask, usually over WhatsApp.

Restaurant reservations, and getting you into the tough ones.

Setting up celebrations: decorations, a cake, a special table.

Arranging transport, tours, and spa timing so you're not juggling it.

Stocking your minibar or fridge with what you actually drink.

Fixing problems fast: a maintenance issue, a room request, a late-checkout ask.

Treat them as your on-property concierge and fixer, not just the person who brings towels. What's the best thing yours ever pulled off?