SYNC 26.8.2. 3 Update and something new

Hopefully this will help some other “challenged owners” like me. The recent update landed and I was excited about the streaming video and some of the other options that came with it. In typical fashion, for whatever reason I had to reset my entire sync system. In addition to that, I just got a new iPhone 17. But when I couldn’t figure out for the life of me is why my message app and my phone app were not showing on the sync screen. I called Ford and bounced between two tax who tried to walk me through reconnecting my phone. My phone was connected to CarPlay and everything seemed to be working. I just couldn’t see the apps on the screen… so I dropped a question into AI and asked why why is my phone and message app not showing on my sync screen. AI then asked me do you use facial recognition to open those apps and if you do merely turn it off and the apps will appear on your sync screen. When I switched from the iPhone 14 to the iPhone 17 everything became face enabled once I turned off the face enable option on Messages and the Phone .. they both reappeared on the Sync Screen.. if you’re missing apps on Sync, turn off FACEID!