IDR payment amount doesn’t match at servicer even though the application was approved

I recertified my income in June for my payment plan that ended 7/23. When I submitted the application it had my monthly payment at 614.78. My loan servicer (Aidvantage) approved the application within like 2 days. The letter that they sent stated “Your annual Income-Driven Repayment (IDR) plan renewal has been approved. What happens next?
There's nothing you need to do now. We'll send you notification advising you of your new payment amount after your current plan expires on 07/23/26.” They never said it was denied or that the payment wasn’t approved. When I login to the student aid website I can see where the application was approved and the 614.78 was approved. But I just got a statement from Aidvantage saying I owe 2417 on the next payment which seems to be the standard repayment for how much I owe…. When I click the details of the loan it says I’m in pay as you earn until 2037 which I know isn’t right bc it should only be good for 1 year. I’m hoping that this is a glitch but I’m not sure. Anyone else have this happen? Currently panicking

Posted Jul 26, 2026, 11:37 PM UTC

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