YouTrip unauthorized Transaction

Hi all,

I’d like to share another YouTrip‑related experience.

As of yesterday, multiple unauthorized transactions were attempted on my account, and unfortunately a few went through.

I reported these through the app, but the cases were flagged as “clean.” When I followed up via email today, I received a reply within 2–3 hours stating that there was “no fraudulent activity.”

Frankly, this feels dismissive, almost like pushing the responsibility back onto consumers. It raises serious concerns about accountability on YouTrip’s end.

Does anyone know where I can further escalate or pursue this case?